Account
- How can I change the language of the app?
- How can I upgrade the Magenta Pay app on my Android device?
- Can I use the Magenta Pay app on my tablet?
- How can I log out from my account?
- What is my Steuer ID and where can I find it?
- How can I change my registered address?
- How can I update my ID details?
- How can I carry out a SSN/ITN declaration for FATCA?
- Who is required to provide information for FATCA?
- What is FATCA?
- What happens if I don’t provide the information for the CRS standard?
- Which information is reported for the CRS standard?
- Am I affected by CRS?
- What is CRS?
- What is the 6-digit PIN, and how do I set it up?
- Change password after 6 months
- What should I do if I forget my log-in credentials?
- I forgot my password. What can I do?
- How can I change my e-mail address?
- How can I change my phone number in Magenta Pay?
- How can I change my Magenta Pay password?
- Can I change my nickname?
- Can I change my profile picture?
- How can I synchronise my contacts in Magenta Pay?
- What should I do if I lose my phone?
- Can I install Magenta Pay on another device?
- How can I view Magenta Pay's terms of use and data protection policy?
- Can I have a Magenta Pay account if I'm under 18?
- What can I access using the Magenta Pay app navigation bar?
- Who can search my profile?