SEPA
- Can I cancel a SEPA Instant transfer?
- What does a SEPA Instant transfer cost?
- What happens if I remove my limits?
- Can I set my own limits for SEPA Instant transfers?
- How do I change my SEPA Instant transfer limits?
- What limits apply by default to SEPA Instant transfers?
Top up
- Which cards can I use to top up my Magenta Pay wallet?
- I topped up my wallet and my card was charged, but the money is not yet in my wallet. What should I do?
- Why did topping up my account using a card from another bank fail?
- Why was my top-up with another bank card reversed?
- Can I add money to my wallet by cash or check?
- How can I add money to my wallet?
Transactions
- Why can't my outgoing transfer be completed and what can I do?
- When will the recipient receive the amount I sent to them by bank transfer?
- Will I be charged a fee for my Magenta Pay Card purchases or withdrawals in Germany?
- What is a transaction clearing process?
- Can I purchase cryptocurrencies?
- Why does my account have a negative balance?
